Shipping policy

Last updated: August 9, 2026

Order Processing All orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You will receive a confirmation email with tracking information once your order has shipped.

Domestic Shipping (United States) We offer standard shipping on all U.S. orders. Delivery typically takes 5–10 business days from the date of shipment. Free shipping is available on qualifying orders — the threshold will be displayed at checkout.

International Shipping We ship to Canada, the United Kingdom, Australia, New Zealand, and select international destinations. International delivery times vary by destination and typically range from 7–21 business days. Customers are responsible for any applicable customs duties, taxes, or import fees imposed by their country.

Shipping Rates Shipping rates are calculated at checkout based on your location and order details.

Order Tracking Once your order ships, you'll receive an email with a tracking number. Please allow 24–48 hours for tracking information to update.

Lost or Delayed Packages If your package appears lost or significantly delayed, please contact us at [your support email] and we'll work with the carrier to resolve the issue promptly.

Questions? Reach out to us at [your support email] or through our contact page at www.solevano.com.